Join our team as a Customer Service Representative, to conduct phone surveys for important research studies. This is a data collection role – absolutely no sales or quotas!
The ideal Customer Service Representative:
-has good communication skills and basic computer knowledge,
-enjoys speaking with people from diverse backgrounds and professions,
-can gain the cooperation of respondents over the phone in order to complete a survey or provide help desk assistance by being persuasive and appropriately assertive, and
-can follow procedures for reporting project-related problems that may require help desk assistance or policy decisions.
Starting pay rate: $17.98 - $18.25 per hour
Benefits: 403(b), Paid Sick/Holidays/Training, EAP, Discounts, and more!
This position is strictly on-site at the NORC call center. Employees are required to report to the office daily.